What COVID-19 means for your previously scheduled IU Health appointments

The health and safety of our patients has always been and continues to be our highest priority. We value the trust you have placed in us and our skilled physicians, nurses, and team members who provide you with the compassionate, safe and quality care you deserve. To ensure the health and safety of all our patients and team members during the coronavirus (COVID-19) pandemic, we’re making adjustments to some of our outpatient appointments.

What will happen with upcoming appointments?

At this time, for the safety of our patients, some appointments may be rescheduled so that our care teams can be available to patients who have immediate needs. If you have an appointment that needs to be rescheduled an IU Health care team member will contact you with more information. For those appointments that cannot be postponed, options will include virtual visits through IU Health Virtual Visits, visits by phone, as well as in-person visits. If we do not contact you to reschedule, please plan to arrive for your appointment at your scheduled time.

Don’t have an appointment in the next few days?

To allow our care team to focus on patients with appointments in the next few days, we kindly ask that patients who do not have appointments within the next 3 days to wait until closer to their appointment day before contacting us. We realize that this can feel frustrating and we are working hard to support all of our patients.

If your appointment is within the next 3 days and you have questions or would like to confirm your appointment please call your doctor’s office. Our full-provider directory can be found here: iuhealth.org/find-providers.

What COVID-19 resources are available?

As COVID-19 continues to impact a growing number of people both here in our communities and abroad, we want you to know we are here for you. To help answer your questions, we’ve created an online resource center. There, you will find helpful information from our expert doctors and clinical team members about steps you can take to prevent the spread of the virus and how to get a free screening if you begin to experience symptoms.

We sincerely apologize for any inconvenience and rest assured that IU Health is monitoring the evolving situation to provide the best possible care for you, your family and your community.